Shipping
Standard US Shipping: Usually 3 - 7 business days with USPS tracking
FREE US shipping on orders over $150
Shipping cost is based on weight and size: We charge actual shipping rates from USPS.
Shipping to Canada is based on weight and charged actual shipping rate. Our shipping rate does not cover duty or import taxes.
We do our best to fulfill orders ASAP during business hours. If you think there has been a problem with receiving your item, please email us wool@yarnharborduluth.com or give a call 218-724-6432.
Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at wool@yarnharborduluth.com. Please note that returns will need to be sent to the following address:4629 East Superior Street Duluth MN 55804
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at wool@yarnharborduluth.com.
