Contact us
Please reach out with any questions you may have. We are here to help.
FAQ
Below are some of are common questions:
Please reach out with any questions you may have. We are here to help.
Below are some of are common questions:
Once you've completed your purchase, you'll receive an order confirmation email at the email address you provided during checkout. This email includes your order number and a summary of your purchase.
If you don't see it, check your spam or junk folder. Still can't find it? Give us a call at 218-724-6432, and we'll be happy to help!
Yes! If your order has not yet shipped, we can update your shipping address. Please contact Yarn Harbor as soon as possible by calling 218-724-6432 or emailing wool@yarnharborduluth.com.
Email Subject: Shipping Address Change Request – Order #[Your Order Number]
Please include your order number and correct shipping address so we can help you quickly.
If your order has already shipped, we cannot change the address directly. You may be able to request a delivery change through the shipping carrier, but changes are not guaranteed and additional fees may apply.
If your package is returned to Yarn Harbor because of an incorrect address, we'll contact you to arrange reshipping. Additional shipping charges may apply.
At this time, Yarn Harbor ships only within the United States. We do not offer international shipping.
We do our best to get your order packed and on its way as quickly as possible! Orders placed before 10 AM Central Time typically ship the same day, except on Sundays. Orders placed after 10 AM generally ship the following day.
Our standard shipping method is USPS Ground Advantage, which typically delivers within 2–5 business days after shipment. Delivery times may vary depending on your location.
You'll receive a shipping confirmation email with tracking information once your order is on its way.
If you have questions about your order, please call us at 218-724-6432 or email wool@yarnharborduluth.com.