Refund policy

If for some reason you are not happy with your purchase, give us a call or drop us an email and we will do our best to help. Mail back the unused items you would like to return in the product's original packaging with labels to:  Yarn Harbor, 4629 E Superior St, Duluth, MN 55804. Please include a note, call, or send us an email describing your reason for returning the items. Return products must be unused and in the original packaging. We can exchange the item, credit your card or provide an in-store credit. We will not, however, be able to refund your shipping costs unless we have made an error on your order which prompted the return.

We prefer to have items returned within 30 days, but can make exceptions when necessary, just send us a message. We really want you to love your projects and will do everything we can to make sure your buying experience at Yarn Harbor is a great one!

Our in-store return policy is 90 days to exchange or refund. 

Books and patterns cannot be returned.

Sale items cannot be returned.

Yarn that has been wound cannot be returned.