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Incomparable was started in 1984 in Johannesburg, South Africa. Now shipping out of the UK. Working around a kitchen table, often late into the night, Jennifer Pascall was busy transforming small pieces of ground stone & clay into buttons of all shapes and sizes. As the company evolved, ladies from the local community were hired and trained in the art of button making. Most of the Incomparable team had never held a paintbrush before they joined the company and are now absolute masters of their art and justifiably proud of their work. Incomparable is very strongly committed to using environmentally friendly materials and production processes. The parent company is involved in the entire production process: from the sourcing of the raw materials, creation of the artwork/design to the presentation of the finished product. This allows us to confidently present a durable and unique product range of exceptional quality at an affordable price. Incomparable offers a wide range of copyright designs. Incomparable buttons are fully washable and dry cleanable*. This is a first for ceramic buttons and offers sewers, knitters, crafters and clothing manufacturers a great alternative to plastic. When you've put so much effort into your lovingly handmade items, 'why settle for plastic?'
* The buttons are fully washable; we recommend that the garment is turned inside out prior to washing, and that normal care is taken in the handling of the item.
Shipping
Standard US Shipping: Usually 3 - 7 business days with USPS tracking
FREE US shipping on orders over $150
Shipping cost is based on weight and size: We charge actual shipping rates from USPS.
Shipping to Canada is based on weight and charged actual shipping rate. Our shipping rate does not cover duty or import taxes.
We do our best to fulfill orders ASAP during business hours. If you think there has been a problem with receiving your item, please email us wool@yarnharborduluth.com or give a call 218-724-6432.
Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at wool@yarnharborduluth.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at wool@yarnharborduluth.com.
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